A workshop CRM built around vehicles, not sales pipelines
Most CRMs are built for sales teams closing deals. Garages don't close deals — they build repeat relationships around vehicles. GarageOS is a CRM shaped like that.
Every customer has their vehicles, every vehicle has its history, and every job records who did what, when and for how much.
Who it's for
Independent garages who want a customer database that actually helps them win repeat work — not a 20-stage pipeline.
Vehicles per customer
One customer, many vehicles. Household plans supported.
Repeat booking prompts
MOT due, service interval hit — nudge the customer to rebook.
Contact log
Emails and SMS from GarageOS logged against the customer.
Notes and tags
Trade customer, fleet, difficult vehicle — tag once, filter anytime.
Export & import
CSV import from your old system, export anytime.
GDPR-friendly
Customers can request deletion; audit log tracks it.
Why it matters
The CRM sits behind Workshop and Timeline — the same customer record you see in the diary is the one you see in Customers, with the same job references and the same payment status.
That means the person on the phone booking their MOT and the job on the bay board are literally the same record. No sync, no reconciling, no 'which spreadsheet is right'.
What you get
- Repeat customers become obvious, not accidental
- MOT reminders drive predictable weekly work
- No more 'what's their number again?'
- Fleet customers can be filtered and reported on separately
Frequently asked questions
- Can I import from my old CRM?
- Yes — customers and vehicles import from CSV, and existing bookings can be attached retroactively.
- Can I send bulk MOT reminders?
- Yes — filter by MOT due date and send SMS or email in one go.
- Does it handle fleet customers?
- Yes. Fleet customers can be tagged and reported on separately from retail.
- Can I delete a customer on request?
- Yes. GDPR deletion is one action and is audit-logged.