Glossary
Estimate / quote
An estimate (or quote) is a priced summary of proposed work, sent to the customer for approval.
An SMS estimate with one-tap approval converts far better than a printed quote handed at the counter.
See also
More glossary terms
MOT
The MOT is the annual UK roadworthiness test for vehicles over 3 years old. Here's what it means for a garage.
Class 4 MOT
Class 4 covers most cars and light vans up to 3,000kg. Here's how it affects workshop scheduling.
Class 7 MOT
Class 7 covers goods vehicles between 3,000kg and 3,500kg. Here's what it means for a garage.
DVLA
The DVLA is the UK's driver and vehicle licensing agency. It's the source of truth for reg-based data.
DVSA
The DVSA regulates MOT testing and vehicle standards in the UK. It's the rule-maker your MOT bay follows.
Workshop bay
A workshop bay is one work area — usually a lift or a floor space — that can hold one vehicle at a time.